how we work
The Process Behind a Cleaner, Safer Environment
At Sri Venkateshwara Drainage and Chamber & Sewage Cleaning Services, we approach every drainage, sewage, and sanitary service project with precision, responsibility, and a customer-first attitude. Our structured process is designed to ensure cleanliness, hygiene, and long-lasting functionality of your drainage and sewage systems. Here’s how we transform messy situations into clean, flowing, and safe environments.
1. Understanding the Client's Requirement
Our process begins with listening. When you reach out to us with a concern—whether it’s a blocked kitchen sink, a clogged sewage line, or a broken sanitary pipe—we take the time to understand your issue thoroughly. Our team notes down your exact location, the nature of the problem, and the urgency of the situation, especially if it requires emergency drainage services or immediate sanitary cleaning.
2. On-Site Inspection and Problem Assessment
Next, our experienced team visits your property for a physical inspection. This step is crucial as it helps us understand the scope and root cause of the issue. Whether it’s a sewage block, broken drainage pipe, or a filled septic tank, we use modern tools like camera inspection for pipelines, leak detectors, and chamber examination equipment to assess the problem precisely. We also check for sanitary damage, water backflows, bad odors, or unusual slow drainage that may not be visible to the naked eye.
3. Custom Solution Design
After the inspection, we create a customized plan suited to your unique issue. Whether you need sewage cleaning, chamber repair, pipeline replacement, or toilet and fixture installation, we tailor a solution that fits your property type (residential, commercial, or industrial), budget, and timeline. Our drainage experts consider whether manual cleaning or advanced methods like jetting or machine cleaning are required. We also discuss options like pipe relining, bathtub repairs, or waste disposal installations where necessary.
4. Quotation & Timeline Sharing
Once the service plan is designed, we provide a transparent quotation that includes labor charges, material costs (if any), equipment usage, and time estimates. We always make sure that there are no hidden charges. Our clients appreciate the honesty in our pricing and the effort we put into explaining the work in simple terms. Emergency services and long-term maintenance contracts are also quoted clearly.
5. Scheduling the Service
After client approval, we schedule the service at your convenience. For urgent issues like sewage backups or flooding, our team is available 24/7 to offer immediate solutions. We’re committed to punctuality and bring all necessary equipment, including drain machines, hydro jetting units, manual tools, and safety kits. Our staff arrives uniformed, respectful, and fully prepared.
6. Execution with Safety & Efficiency
We begin the work with safety as a top priority—for your family, employees, and our staff. We isolate the affected area, wear proper safety gear, and execute the job using the right mix of tools and manpower. Whether it’s clearing a bathroom drain, unblocking a chamber, repairing sanitary pipes, or reglazing tiles, each task is done with precision. For outdoor drainage or underground work, we perform earth digging, pit cleaning, and pipeline relining as required.
7. Deep Cleaning and Sanitization
Once the main issue is resolved, we perform a thorough cleaning of the area. This includes disinfecting sanitary pipelines, clearing the debris, and power washing if necessary. For septic tank cleaning, bathroom tile resurfacing, or toilet replacements, we ensure everything is clean, hygienic, and ready to use. We use eco-friendly chemicals that are safe for homes with children or pets.
8. Final Testing and Quality Check
Before we leave the site, our experts perform a detailed quality check. We test water flow, inspect all joints and fittings, and ensure there are no leaks or blockages left. For more complex services like sewer repair or fixture installations, we provide a usage demonstration and maintenance advice. This final check ensures that everything is working as expected and reduces the chance of repeat issues.
9. Waste Disposal and Environmental Responsibility
We follow strict waste disposal protocols. All waste collected from septic tanks, blocked drains, or broken pipelines is safely packed and transported to authorized municipal waste facilities. We never dump or discharge untreated waste into local surroundings. Our commitment to the environment is part of what makes us a trusted drainage and sanitary service provider in Bangalore.
10. Customer Feedback and Maintenance Tips
Once the service is complete, we request customer feedback to know how we performed. Our job isn’t over until you're 100% satisfied. We also offer guidance on maintaining your drainage systems, including do's and don'ts for drains, recommended cleaning frequency, and early warning signs of blockages. For long-term peace of mind, we offer monthly, quarterly, and annual maintenance contracts.
11. Post-Service Support & Emergency Services
Even after our job is done, we remain accessible. If you notice any recurrence or related issues, our team is just a phone call away. We also offer emergency support for sudden leaks, overflowing chambers, or pipeline breaks. Whether it’s a kitchen drainage issue, sewer blockage, or waste disposal malfunction, we’re always ready to serve.
